Independent consulting and applied research | 2024-2026
Designed research programs connecting product questions to measurable user behavior, trust, friction, and decision quality. Built R/Python/SQL workflows, simulation notebooks, and stakeholder-ready evidence packs.
Google X / Wing, Microsoft Research, and AI evaluation work
Supported research around autonomous delivery, AI-assisted reasoning, trust-sensitive workflows, and model-driven decision support. Developed measurement approaches for trust, distrust, reliance, interpretability, system acceptance, and human control.
Docker, Cloudera, Workday, RightScale/Flexera, and startup-stage work
Conducted mixed-method and quantitative research for complex workflows, developer tools, cloud platforms, enterprise software, onboarding, adoption, taxonomy, and journey diagnosis.